We are committed to safeguarding the privacy of our website users and clients. This policy applies to anyone browsing our website or engaging with our services.
Who We Are
Our website address is: www.coletteashby.com
What personal data we collect and why we collect it
When visitors leave comments on the site this data is collected along with the visitor’s IP address and browser user agent string to help spare detection.
We may process information you provide in any enquiry submitted to us regarding the provision of services. The enquiry data may be processed for the purposes of offering, marketing and selling services to you. The legal basis for this processing this data is to create a contract between you and us for the provision of services.
During our conversations we will keep notes about you and your requirements. These notes are only available to our team and kept only for the provision of services to you.
We may process transaction information, including purchases of services, that you enter into with us. This data may include your contact details and the transaction details. The legal basis for this processing is to provide services under a contract that we enter into.
We may process personal data identified in this policy, where necessary for the establishment, exercise or defense of legal claims. The legal basis for this processing is to protect our legal rights, your legal rights and the legal rights of others.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
We use Google Analytics to monitor site use and enable us to create a better user experience.
(a) https://support.google.com/chrome/answer/95647 (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Blocking or deleting cookies may have a negative impact on how websites function.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact saree way as if the visitor has visited the other website.
We may process data about your use of the website and services. The usage data may include your IP address, location, browser type and version, operating system, referral source, time spent on site, page views and website navigation behaviours. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the effectiveness of the website. The legal basis for this processing is solely to monitor and improve the website.
Who we share your data with
We may disclose your personal data to professional advisers if it is necessary in order to obtain or maintain insurance coverage, manage risks, receive professional advice, or the establishment or defense of legal claims.
Personal data held in our website database or email will be stored on the servers of our hosting services providers.
We may disclose your personal data where necessary for compliance with a legal obligation or in order to protect your interests or the interests of another person.
Google Analytics data is available to Google, our team and website administrators.
How long we retain your data
Your data will be retained for the maximum period necessary for us to provide our services, monitor our website activity and comply with tax and banking regulations.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments, emails and contact forms may be checked through an automated spam detection service.
This website is owned and operated by Colette Ashby
We are registered in England UK and our businesses registered address is 69 Durand Road, Earley, Reading, Berkshire RG6 5YU
You can contact :
(a) by post, to the address given above;
(b) using the website contact form;
(c) by telephone, on 07774 780072 or
(d) by email at email@example.com